Ampliflow is a platform for building a QMS your workforce will actually use. It provides all the tools required to comply with the requirements in ISO 9001, 14001 and other standards. It helps you to meet traceability requirements for standardized checklists and Standard Operating Procedures (SOP:s) & reduce mistakes in processes that can be costly or dangerous.
Our primary goals were to build a solution that let our customers to:
I followed these 6 stages to research process to better understand our target users, problems, possible solutions and improvement opportunities.
Throughout the design process and design thinking, we followed the “Double Diamond” process methodology to understand the problem better and discover the best possible solution for our target users. The Double Diamond is a visual representation of the design and innovation process. It's a simple way to describe the steps taken in any design and innovation project, irrespective of the methods and tools used. The Double Diamond model has four stages: Discovery, Definition, Development and Delivery. Together, these stages work as a map designers can use to organize their thoughts in order to improve the creative process.
With research data in hand, We decided to build the prototypes. As we iterate with the design thinking process, we built different prototypes for different user journeys and happy paths. Here are some of them.
Working with a healthcare product was a challenging experience. It taught me a lot about knowing when and where to focus your energy and efforts. Some key takeaways from this project are: